Hi there! I'm Nusrath, a software developer with a passion for technology, creativity, and problem-solving. Whether it's reviewing the latest gadgets, competing in hackathons, or building innovative software solutions, I'm always up for a challenge.

When I'm not coding up a storm, you'll probably find me experimenting in the kitchen, creating art, or just enjoying reviews on the latest tech gadgets. If it involves creativity, problem-solving, or a good snack, I'm in!

My technical expertise and professional experiences include working on innovative projects, improving workflows, and delivering software solutions in various domains. Explore my resume below for more details.

Present

CGI

Developed and deployed scalable microservices using Java and Spring Boot and contributed to improve system and code maintainability.

Implemented microservices architecture with AWS Cloud and gave technical mentorship to other developers to boost team efficiency.

Java Javascript Angular MySql JIRA Git
June 2024 - August 2024

Prism Eye Institute

Front line of support for patients, assisting with appointments, referrals, and inquiries through Ocean and Oscar.

Prioritized patient needs and escalated issues through the call center.

Ocean Oscar Call Center Experience
May 2023 - August 2023

Skill Squirrel

Spearheaded research and development of Cloud AI tools, leading to actionable recommendations and advancements.

Enhanced productivity through optimized AI solutions, resulting in cost savings.

Open AI Langchain HuggingFace Python
September 2022 - December 2022

Immigration, Refugees and Citizenship Canada (IRCC)

Developed VBA scripts to automate repetitive tasks and enhance deployed tools' functionality.

Used Microsoft Access SQL for data manipulation, improving performance and efficiency.

VBA Microsoft Access SQL
January 2022 - April 2022

City of Mississauga

Streamlined IT support, triaged tasks at the 2nd level, and enhanced customer satisfaction through the Tech Hub.

Managed IT assets, PC lifecycle, and imaging/deployment of PC and peripherals.

Microsoft 365 Active Directory Microsoft SCCM
October 2009 - January 2018

No Frills

Served as the first point of contact for customers, aiding with inquiries, returns, exchanges, and product information.

Exceptional customer service in a high-volume environment, adeptness in handling sales documentation and administration tasks.

Microsoft 365 Elvis Customer Service
View More